As I type this, I am watching Scrubs on Netflix. I have been a loyal subscriber for years, and have always used one of their DVD plans as well as taken advantage of their unlimited streaming. I probably watch four or five shows/movies a week on their streaming alone. But lately, the connection speeds have been inconsistent. It’s been so bad that I started communicating with Comcast, my cable provider. But now Netflix is in on the conversation.
The other day, while watching Scrubs (it’s a good show), I could barely get it to play. The shows were buffering and even stopped several times in a single episode. So rather than get mad about it and turn it off, I decided to say something on Twitter. I made mention to Comcast and mentioned that I was watching Netflix. Today, I was shocked to find an email in my inbox from Netflix.
Recently you may have had trouble instantly watching TV episodes or movies due to technical issues.
We are sorry for the inconvenience this may have caused. If you attempted and were unable to instantly watch TV episodes or movies yesterday, click on this account specific link in the next 7 days to apply a credit to your next billing statement. The credit will be 3% of our $7.99 a month plan that lets our members instantly watch unlimited TV episodes and movies. Credit can only be applied once.
Ready to start watching again? Check out our latest selection.
Again, we apologize for any inconvenience and thank you for your understanding. If you need further assistance, please call us at 1-866-923-0898.
– The Netflix Team
The message was addressed to me, and I can’t help but think it came from them referring to my complaints on Twitter. Has anyone else been having issues with your connection speeds? Should I blame Comcast or should I yell at Netflix?