White Papers

After reading a myriad of white papers, I decided it was time to write my own. It takes me longer to write a white paper than it does a blog post, pulling references and ensuring accuracy in the data being provided, but it is worth it in the end. Below you will find a list of the white papers that I have written. If you have topics for future papers, please don’t hesitate to reach out, and thank you for your interest in this content.

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A white paper is an authoritative report or guide that informs readers concisely about a complex issue and presents the issuing body’s philosophy on the matter.

2024

Unlocking Member Insights: A Comprehensive Year-over-Year NPS Analysis for Optimized Club Performance

Mastering the Art of Active Listening: A Core Competency for Effective Leaders

The Importance of Reading the Question

Leveraging AI to Streamline Operations in Private Country Clubs

Risk Mitigation Techniques for Country Club Managers

2023

A Step-by-Step Guide to Adding External Links in the Main Navigation

Do you want fries with that?

2021

Golf Membership Waitlist Policy Recommendation

“What time do you close?”

Timeliness

Context Matters

[REVISED] Recommendation for Golf Membership Level Consolidation

2020

Recommendation for Golf Membership Level Consolidation

Athletic Center Conversion Opportunity

2019

Vintner Golf Membership